Uploads can fail for various reasons and below are a few things to check.
- Make sure your files are not too large. 2MB for images and 100MB for videos are the maximum files sizes allowed.
- Make sure you upload only .jpg, .gif or .png image formats and .mpeg, .wmv, .mov, .flv and .mp4 video formats
- Be patient with uploads and wait till the process has finished.
Should you need assistance getting your pictures and/or videos uploaded, please contact us.